Delivery Policy

At LATIX, we’re committed to delivering your store with precision, speed, and care. Our standard delivery window is 1–2 weeks, depending on the complexity of your request and the selected package. We pride ourselves on maintaining responsive communication and ensuring every detail meets your expectations.  

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Service Timeline Includes:

 

• Processing Time: We begin by verifying your order details and preparing the requested service. This includes setup, branding integration, and any custom features outlined in your package.  

• Communication Time: Throughout the process, we stay in touch to confirm your preferences, clarify requirements, and apply any requested modifications. Your feedback ensures the final result aligns perfectly with your vision.

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Post-Delivery Support  

If you notice any issues, missing elements, or need adjustments after delivery, please contact us within 7 days. We’ll resolve them promptly and ensure your store is fully functional and aligned with your goals.  

 

Technical Support Availability  
Our support team is available during business hours via email or WhatsApp. We’re here to assist with any questions, updates, or technical concerns related to your store.